最新的Oracle Fusion Service 2026 Implementation Professional - 1Z0-1064-26免費考試真題
問題1
You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queue for these service requests?
You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queue for these service requests?
正確答案: C
問題2
Your customer is asking for a modification of Lookup Types in Service Request.
You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
Which four lookups can be modified from this task list?
Your customer is asking for a modification of Lookup Types in Service Request.
You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
Which four lookups can be modified from this task list?
正確答案: A,B,D,E
問題3
You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?
You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?
正確答案: D
問題4
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?
正確答案: B,C,D
問題5
Select the correct procedure to enable the Audit History tab for Service Requests.
Select the correct procedure to enable the Audit History tab for Service Requests.
正確答案: C
問題6
Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?
Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?
正確答案: D
問題7
Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?
Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?
正確答案: B,C,D,F,G,H
問題8
Identify the sequence of steps you must follow to disable the Service Communication channels.
Identify the sequence of steps you must follow to disable the Service Communication channels.
正確答案: C